8.1. Both the Client and MZI acknowledge that an investment transaction facilitated by MZI is not deemed to be a loan and the Client’s money and Client’s assets have not been given on the sole condition of returning as much of the same kind and quality.

8.2. All settlement with clients in respect of investment income, sale proceeds or any account related transactions will be made payable to the clients directly jointly or individually according to the signing instructions of the account holder/s.

8.3. The Client may give instructions to undertake transactions either in writing, over the telephone, by e-mail (subject to completion of MZI ‘E-Mail Consent Form) or facsimile. Transactions, orders or queries undertaken through the telephone. E-Mail and facsimile will be effected in a prompt and timely fashion and to the extent possible, in the order in which they were received.

8.4. MZI recommends that telephone orders are followed up with written instructions via email or by facsimile. In giving written instruction, the Client is authorising MZI to draw up an order confirmation form based on the transaction communicated over the telephone or facsimile. MZI will not assume liability for any errors if the client fails to provide written instructions via email or by facsimile.

8.5. MZI shall be indemnified by the Client against all actions, proceedings or claims which may be incurred or sustained from the execution of the order/s taken over the telephone or by facsimile irrespective of the whether the official confirmation order relevant to that transaction was signed or otherwise by the Client.

8.6. The Client or any other person whose authority has previously been notified by the Client to the Company in writing, may at any time give Client instructions to alter, modify, amend or revoke Client instructions previously given to the Company by or on behalf of the Client. The Attorney’s authority shall remain in full force until written notice of the revocation is given by the client and acknowledged by MZI.

8.7. MZI shall send the Client a contract note or confirmation in respect of each trade effected on behalf of the Client. The Client agrees to review each contract note or confirmation received and to notify MZI of any errors, omissions or objections within fifteen (15) days from the date of the contract note or confirmation. Following the lapse of fifteen (15) days from the date of the contract note or confirmation MZI shall treat any entries or balances therein as final, conclusive and binding.

8.8. The Client agrees that payments made for any transactions executed by MZI are to be settled within the period stipulated in the contract note or relevant documentation. Any failure to meet these obligations within the allowed time frame shall not to be borne as a liability by MZI. MZI bears the right to immediately dispose of any unpaid investments of which any differences emanating from this are to be paid up by the Client.

8.9. The Client has the right to inspect the contract notes, vouchers and entries in MZI’s books or computerised records relating to his/ her transactions. These records are retained for a period of at least ten (10) years.

8.10. MZI may combine the Client’s order(s) with order(s) of other Client(s) provided that such aggregation does not operate to the disadvantage of the Client.

8.11. The Client agrees that MZI may, at its discretion, record any telephone communications between the Client and MZI.

8.12. MZI shall not incur any liability whatsoever by reason of acting on any such client instructions or for any error in such client’s instructions and the Client shall indemnify and hold harmless MZI from any loss, cost, damage or expense it may suffer or incur by relying on such client instructions, whether received by letter, telephone, facsimile or other electronic transmission (including electronic mail) or in such other manner as MZI may determine from time to time, and which MZI, in its absolute discretion, has reason to believe to be genuine.

8.13. The Client understands that MZI shall not be held liable as a result of any change in market conditions between the date of the Client’s instructions and the execution thereof by MZI.

8.14. Where the processing of Client’s instructions are affected by a trading halt in the relative RIE or for any other reason not within the control of MZI, MZI shall complete the Client’s instructions as soon as reasonably possible. MZI shall not be held responsible for any loss the Client suffers as a result of such circumstances beyond its control.

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